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Functions

Front Office

Business Intelligence

Reporting, Survey

Customer Relationship Management

Contract Management, Online CRM

Customer Service

Call Center, Help Desk

Field Service Management

Maintenance Management, Service Dispatch

Lead Management

Commission, Web Analytic

Marketing Automation

Campaign Management, Email Marketing

Sales Force Automation

Contact Management, Quoting


Back Office

Accounting

Bookkeeping, Compliance

Budgeting

Business Performance Management, Financial Reporting

Enterprise Resource Planning

Product Lifecycle Management, Quality Management

Human Resource

Applicant Tracking, Performance Appraisal

Project Management

Professional Services Automation, Time and Expense

Training

Courseware, Learning Management System

Workforce Management

Payroll, Time Clock


eBusiness

Content Management

Catalog Management, Portal

Document Management

Digital Asset Management, Knowledge Management

eCommerce

Order Entry, Order Management

Logistics

Distribution, Warehouse Management

Procurement

Billing and Invoicing, Purchasing

Supply Chain Management

Inventory Management, RFID

Web Collaboration

Messaging, Web Conferencing


Infrastructure

Application Development

Bug Tracking, Configuration Management

Business Process Management

Data Integration, Workflow Management

Computer Security

Anti Virus, Spyware Removal

Database Management

Backup, Data Warehousing

Facility Management

Asset Management, Scheduling

Network Security

Anti Spam, Intrusion Detection

Systems Management

Application Monitoring, Network Monitoring

Industries

Agriculture and Energy

Agriculture, Energy Management, Utility Billing

Banking and Finance

Banking Systems, Check Printing, Credit Card Processing, Debt Collection, Financial Risk Management, Investment Management, Loan Origination, Loan Servicing

Construction

Construction Accounting, Construction Design, Construction Estimating, Construction Management

Education and Teaching

Child Care, Classroom Management, Gradebook, Library Automation, School Accounting, School Administration

Food and Beverage

Catering, Food Service Distribution, Food Service Management, Restaurant Management

Healthcare and Medicine

Chiropractic, Dental, Electronic Medical Record, Healthcare Management, Lab Management, Long Term Care, Medical Billing, Medical Practice Management, Medical Scheduling, Medical Transcription, Mental Health

Hospitality and Travel

Club Management, Event Management, Hospitality Property Management, Registration, Reservations, Salon, Tour Operator, Travel Agency

Insurance

Claims Processing, Insurance Agency, Insurance Policy, Insurance Rating

Legal and Law Enforcement

Law Enforcement, Law Practice Management, Legal Billing, Legal Case Management

Manufacturing

CMMS, Calibration Management, MRP, Manufacturing CAD-CAM, Manufacturing Execution, Product Configurator, Production Scheduling

Media and Telecommunications

Billing and Provisioning, Call Accounting, IVR, Mobile, Publishing and Subscriptions, Remote Access, Speech Recognition, Telecom Expense Management, Telephony

Nonprofit

Association Management, Church Management, Fund Accounting, Fundraising, Government, Membership Management, Political Campaign

Real Estate

Lease Management, Mortgage and Loans, Real Estate Agency, Real Estate Property Management

Retail

Apparel Management, Cellular and Electronics, Fashion Design and Production, Inventory Control, Kiosk, Point of Sale, Rental, Retail Management Systems, Ticketing

Service

Auto Repair, Building Maintenance, Equipment Maintenance, HVAC, Home Inspection, Landscape, Translation

Transportation

Auto Dealer, Aviation Maintenance, Fleet Management, Shipping, Trucking

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